Leading in Environment, Health & Safety

United Technologies has long recognized the value of sustainable practices. Since 1992, we have implemented sustainability initiatives across our businesses, designed to reduce the impact of our activities on the environment and strengthen the economic health of future generations. Around the world, our manufacturing facilities and service operations strive for continuous improvement by resetting workplace Environment, Health and Safety (EH&S) performance goals every five years.

Our investments have paid off with improvements across our three core program areas: workplace safety, compliance and environment. We have some of the best workplace safety rates among our peers and other multinational manufacturing companies. Our EH&S Management System and ongoing employee health and safety initiatives help ensure our compliance with EH&S laws and regulations. And since 1997, we’ve reduced the environmental footprint of our operations by cutting our annual water use by more than 1 billion gallons and our greenhouse gas (GHG) emissions by more than 1 million metric tons.

We are committed to three environment, health and safety objectives:

  • Workplace safety: We will not rest until our workplaces and workers are free from risk of injury
  • Compliance: We will comply with all EH&S laws and regulations
  • Environment: We will work continuously to reduce our impact on the environment and global climate

EH&S Policy and Management System

Our EH&S Management System defines the policies, procedures and best management practices that inform our daily operational requirements and provides a framework for continuous improvement through integrated planning, performance and measurement.

Our EH&S organization, governance and performance expectations are consistent with ISO 14001 and other global EH&S program standards, including:

Management- and Board-level responsibility for environmental issues
Organizational structure that integrates EH&S management throughout the enterprise
Compliance with all environmental, health and safety regulations
A formalized EH&S risk management system
Data and document quality management, including data collection, performance measurement and progress reporting against goals
Continuous improvement in the efficient use of natural resources and reduction of emissions, releases and waste
Employee training

Program governance begins at the local site level and flows upward to the top, where our Chief Executive Officer and Board of Directors oversee program performance against established targets and provide strategic direction for new initiatives.

EH&S Goals and Performance

United Technologies uses a formal enterprise risk management (ERM) process and structured EH&S materiality reviews to identify issues that can impact our business operations and the local or global environment. One way that we target improvements in these areas is through our EH&S goals, which we reestablish every five years.

Developed in collaboration with our business units, and reviewed and approved by senior management and our Board of Directors, our goals focus on areas where we can make meaningful improvements and inspire our employees to build on our more than 20-year EH&S legacy. Our goals measure progress in absolute terms against a baseline year and are not adjusted for organic increases or decreases in production.1

Employee Health & Safety

Workplace health and safety is a fundamental indicator of sustainable performance.

Our approach to workplace safety is built on three principles:

1. Health and safety is a responsibility shared by all employees, from senior leaders to workers on the factory floor to remote job sites
2. Workplace safety requires continuous discipline and focus
3. Leading indicators help focus our attention on areas where risks and injuries can emerge over time, helping us eliminate workplace hazards, including exposure to potentially harmful chemicals

Our use of leading indicators drives our efforts to quantify and reduce the risk of ergonomic injuries, which represent our largest injury category

All employees on the manufacturing floor or in field installations and repairs are trained in workplace health and safety policies and procedures, and each is responsible to report potential workplace hazards and unsafe conditions. We have established health and safety committees at each of our sites and business units. They meet quarterly to direct and coordinate EH&S initiatives at the local and global levels. Their activities include reviewing and updating programs, identifying new program initiatives and policies, conducting evaluations, assessing progress to goals, reviewing compliance assessments, and initiating recommended actions for employee health and safety engagement and communications.

We measure the effectiveness of our health and safety programs using a variety of metrics. While not the only measurement of program success, our total recordable incident rate (TRIR) and lost day incident rates (LDIR) indices show continuing improvement and what we believe are some of the best safety rates among peer companies and other multinational manufacturing companies.

Environment, Health & Safety